Return Policy

30-Day Return Policy

We accept returns within 30 days of delivery. If your order arrives with a defect, the wrong item, or a sizing issue, you can send it back for a refund or exchange. This policy applies to all orders, including bulk and reseller purchases.

How to Start a Return

Contact us by WhatsApp or through the contact form on our website. Provide your order number and the reason for the return. Our support team will reply with return instructions. Do not ship items back without contacting us first.

Return Conditions

• Items must be unworn, unwashed, and in original condition.
• Tags and packaging should be intact where possible.
• Include your order number inside the package.
• Returns must be postmarked within 30 days of delivery.

Refunds and Exchanges

Once we receive your return, we inspect it and process your refund or exchange. Refunds go back to your original payment method. Exchanges depend on stock availability. For bulk orders, we may offer a partial refund or store credit instead of a full exchange if some items are out of stock.

Return Shipping

You are responsible for return shipping costs unless the return is due to our error (wrong item, defective item, or incorrect size sent). In those cases, we cover return shipping. Original shipping charges are not refunded unless the return is our error. Items shipped with free shipping over $50 will have the original shipping cost deducted from the refund if the return brings the order total below $50.

Damaged or Incorrect Items

Check your order when it arrives. Orders ship with a tracking number, and shipping takes 7-15 business days. If something is wrong, contact us within 7 days of delivery. Include photos of the item and packaging. We will arrange a replacement or refund.

Bulk and Reseller Orders

We support resellers and small shops. For bulk orders, contact us before returning large quantities. We handle these cases individually to keep your costs down. We do not accept returns on custom or personalized items unless they are defective.

Late or Missing Refunds

Refunds can take 5-10 business days to appear after we process them. If you have not received your refund, check with your bank or payment provider first, then contact us by WhatsApp or the contact form.

Questions

Reach us by WhatsApp or through the contact form. We respond during business hours. Shop with secure checkout and free shipping on orders over $50.